Terms and Conditions


Introduction
Welcome to Way2pay s.r.o. These Terms and Conditions (“Terms”) govern your access to and use of our services, including the purchase, redemption, and management of crypto vouchers. By using our platform, you agree to comply with these Terms. If you do not agree, you must refrain from using our services.

Definitions
• Company: Way2pay s.r.o., a company registered in the Czech Republic.
• Services: The issuance, sale, and redemption of crypto vouchers, as well as related IT and financial solutions.
• User: Any individual or entity accessing or using the services provided by the Company.

Eligibility
3.1 Users must be at least 18 years old or meet the legal age of majority in their jurisdiction.
3.2 Users are responsible for ensuring that their use of the services complies with local laws and regulations.

Use of Services
4.1 Users agree to use the services only for lawful purposes and in compliance with these Terms.
4.2 The Company reserves the right to suspend or terminate access to the services if a user engages in prohibited activities, including fraud, money laundering, or any other illegal activities.

Purchasing and Redeeming Vouchers
5.1 Users may purchase crypto vouchers through the Company’s platform using approved payment methods.
5.2 All transactions are final and non-refundable unless required by applicable law.
5.3 Vouchers can only be redeemed for cryptocurrencies supported by the platform, and redemption rates may vary based on market conditions.

Fees and Charges
6.1 Service fees may apply to transactions, including the purchase and redemption of vouchers.
6.2 The current fee structure is published on the Company’s website and may be updated periodically.
6.3 Users are responsible for any additional fees, including blockchain transaction costs and third-party charges.

Security and Account Responsibility
7.1 Users are responsible for maintaining the confidentiality of their account credentials and securing their digital assets.
7.2 The Company employs industry-standard security measures to protect user data but does not guarantee absolute security.
7.3 Users must notify the Company immediately of any unauthorized access or suspected security breaches.

Compliance with Laws
8.1 The Company complies with anti-money laundering (AML) and know-your-customer (KYC) regulations.
8.2 Users may be required to provide identification and other documentation to verify their identity and comply with applicable laws.

Limitation of Liability
9.1 The Company is not liable for any losses resulting from user errors, technical failures, or unauthorized access to user accounts.
9.2 Services are provided “as is,” and the Company makes no guarantees regarding their availability or performance.

Privacy Policy
10.1 The Company collects and processes user data in accordance with its Privacy Policy, which is an integral part of these Terms.
10.2 By using the services, users consent to the collection, processing, and storage of their data as outlined in the Privacy Policy.

Amendments to Terms
11.1 The Company reserves the right to amend these Terms at any time.
11.2 Users will be notified of significant changes, and continued use of the services constitutes acceptance of the revised Terms.

Termination of Services
12.1 The Company may suspend or terminate services for any user who violates these Terms or engages in prohibited activities.
12.2 Users may discontinue using the services at any time by ceasing access to the platform.

Governing Law and Dispute Resolution
13.1 These Terms are governed by the laws of the Czech Republic.
13.2 Any disputes arising from these Terms shall be resolved in the courts of Prague, Czech Republic.

Last Updated: 14/12/2024

Contact Information
If you have any questions or concerns regarding these Terms, please contact us:
• Email: [email protected]
• Phone: +420 296 245851
• Address: Národní 59/30, Praha 1, Czech Republic

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